Privacy Policy

At Hotel Brown Hills, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

We collect personal information from you when you:

  • Make a reservation
  • Subscribe to our newsletter
  • Contact us through our website or customer service channels

The types of information we may collect include:

  • Name
  • Email address
  • Phone number
  • Payment information
  • Reservation details
  • Preferences and special requests

2. How We Use Your Information

The personal information we collect is used to:

  • Process reservations and provide services
  • Communicate with you regarding your stay
  • Improve our website and services
  • Send promotional offers, newsletters, or updates (with your consent)
  • Respond to customer service inquiries or complaints

3. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Analyze website traffic and usage
  • Provide personalized content

You can control cookie settings through your browser, but disabling cookies may affect your user experience on our website.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Third-party service providers who assist in processing payments or bookings
  • Legal authorities if required by law or to protect our rights

These third parties are obligated to keep your information confidential and only use it for the purposes specified.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. This includes secure servers, encryption, and access controls. However, please be aware that no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your information
  • Request the deletion of your personal information, subject to legal obligations
  • Opt out of receiving marketing communications by clicking the “unsubscribe” link in any promotional email

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

9. Changes to This Policy

Hotel Brown Hills reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “last updated” date will be revised. Your continued use of our services after such changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us.

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Privacy Policy

At Hotel Brown Hills, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website. Information We Collect: - When you visit our website, we may collect personal information such as your name, email address, phone number, and other contact details. - We may also collect non-personal information such as your IP address, browser type, and device information. How We Use Your Information: - We use your personal information to provide you with the services and information you request. - We may also use your information to send you promotional offers, newsletters, and other marketing materials. - We may use non-personal information to improve our website and services. Sharing Your Information: - We do not sell, trade, or rent your personal information to third parties. - We may share your information with third-party service providers who help us deliver our services, such as payment processors or email marketing platforms. - We may also disclose your information in response to a legal request or to protect our rights or the rights of others. Security Measures: - We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. - We use industry-standard encryption technology to secure your personal information. - However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee the absolute security of your information. Cookies: - We may use cookies and other tracking technologies to enhance your experience on our website. - You can choose to disable cookies in your browser settings, but this may limit your ability to access certain features of our website. Changes to This Privacy Policy: - We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website. - By continuing to use our website after any changes are made, you agree to the updated Privacy Policy. Contact Us: If you have any questions or concerns about our Privacy Policy, please contact us at [email protected] Last Updated: [Date]
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