Terms and Condition

Welcome to Hotel Brown Hills. By using our website or making a booking with us, you agree to the following terms and conditions. Please read these carefully before making a reservation or using our services.

1. General Terms

These Terms and Conditions govern the use of all services provided by Hotel Brown Hills. By accessing or using our website and services, you agree to comply with these terms. Hotel Brown Hills reserves the right to update or modify these terms at any time.

2. Bookings and Reservations

  • All bookings are subject to availability and confirmation.
  • A valid credit card or payment method is required to secure your reservation.
  • Rates are subject to change without prior notice, except for confirmed bookings.
  • Guests must be at least 18 years old to make a reservation.

3. Check-in and Check-out

  • Check-in time is from [Insert Time], and check-out time is by [Insert Time].
  • Early check-in or late check-out requests are subject to availability and may incur additional charges.

4. Payment and Cancellation

  • Full payment may be required at the time of booking or upon check-in.
  • Cancellations or modifications to bookings must be made according to the cancellation policy provided at the time of booking. Failure to cancel within the designated timeframe may result in a fee.
  • Refunds, if applicable, will be processed according to the terms of the booking.

5. Guest Responsibilities

  • Guests are responsible for the behavior of themselves and their visitors while staying at Hotel Brown Hills.
  • Any damages or losses caused by the guest or their visitors will result in additional charges.
  • Guests must adhere to all hotel policies, including noise restrictions and smoking regulations.

6. Hotel Policies

  • No Smoking: Smoking is prohibited in all rooms and indoor areas. Designated smoking areas are available outside the premises.
  • No Pets: Pets are not allowed unless prior approval has been granted by the hotel.
  • Quiet Hours: Please respect other guests by maintaining quiet during the hours of [Insert Time] to [Insert Time].

7. Liability

  • Hotel Brown Hills is not responsible for any loss, theft, or damage to guests’ personal belongings.
  • Guests are encouraged to use in-room safes or the hotel’s secure storage for valuables.
  • The hotel is not liable for any injuries, accidents, or damages that occur during your stay unless caused by the negligence of Hotel Brown Hills.

8. Privacy and Data Protection

Your personal information will be handled in accordance with our Privacy Policy, which is available on our website. Hotel Brown Hills is committed to protecting your privacy and will not share your data with third parties without your consent, except as required by law.

9. Force Majeure

Hotel Brown Hills is not liable for any failure to perform its obligations due to circumstances beyond its control, including but not limited to natural disasters, pandemics, strikes, or government actions.

10. Governing Law

These Terms and Conditions are governed by the laws. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts.

11. Modifications and Termination

Hotel Brown Hills reserves the right to modify or terminate any service without prior notice. Guests will be notified of significant changes that may affect their bookings.

12. Contact Information

For any inquiries, please contact us.

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Privacy Policy

At Hotel Brown Hills, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website. Information We Collect: - When you visit our website, we may collect personal information such as your name, email address, phone number, and other contact details. - We may also collect non-personal information such as your IP address, browser type, and device information. How We Use Your Information: - We use your personal information to provide you with the services and information you request. - We may also use your information to send you promotional offers, newsletters, and other marketing materials. - We may use non-personal information to improve our website and services. Sharing Your Information: - We do not sell, trade, or rent your personal information to third parties. - We may share your information with third-party service providers who help us deliver our services, such as payment processors or email marketing platforms. - We may also disclose your information in response to a legal request or to protect our rights or the rights of others. Security Measures: - We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. - We use industry-standard encryption technology to secure your personal information. - However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee the absolute security of your information. Cookies: - We may use cookies and other tracking technologies to enhance your experience on our website. - You can choose to disable cookies in your browser settings, but this may limit your ability to access certain features of our website. Changes to This Privacy Policy: - We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website. - By continuing to use our website after any changes are made, you agree to the updated Privacy Policy. Contact Us: If you have any questions or concerns about our Privacy Policy, please contact us at [email protected] Last Updated: [Date]
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